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Metric Thunder

307 W. Taft Suite A
Orange, CA 92865
(866) 744-7900
(714) 744-8900
(714) 744-8990 fax

map to metric thunder

Retail Showroom Hours

M-F 9:00am - 6:00pm
Sat 10:00am - 4:00pm

Metric Thunder Terms & Conditions
(Effective 08/01/2003)

WARRANTY & GENERAL POLICY

All products sold by Metric Thunder carry manufacturers warranty. Metric Thunder makes no other warranty as to products distributed by us, expressed, or implied, including without limitation any warranties of fitness for a particular purpose. Metric Thunder will, however, pass on all warranties made by the manufacturer, who has sole responsibility for performing such warranties.

The manufacturer shall be solely responsible for any damage to person or property arising from the design, manufacture, and testing of its products, and Metric Thunder accepts no liability for such damages. In the event that any damage to a person or property arises from the method of installation of the product, the installing party may be liable for such damages.

Please note that if you do identify either a defect or other problem with the product, DO NOT INSTALL THE ITEM as it will void the warranty.

Metric Thunder is not be liable for indirect or consequential damages.

Performance parts, including but not limited to exhaust systems, may be subject to state or local legal emissions or decible requirements. Purchases of products that may be in violation of state or local laws are the sole responsibility of the buyer. It is also the buyer's responsibility to be in compliance with DOT rules and regulations relative to the country, state, city or local regions where they intend to ride.

SHIPPING DAMAGES

All goods are carefully packed and in good condition when shipped. Claims must be made with the shipping carrier, not with Metric Thunder.

RETURN POLICY

All sales are final except for defects in manufacturing. However it is our intent to treat all reasonable requests in a fair and equitable manner. Please do not return merchandise without prior approval from Metric Thunder. No returns will be accepted after fifteen (15) days. Returns must be pre-authorized, and sent prepaid.

Merchandise is not returnable once installed. All parts, including exhausts, should be thoroughly inspected for defects in the chrome or other damage before installation onto the bike. If any defects are detected you must notify us immediately by telephone or email. Once you have installed the part it is not returnable. Any defects or other problems must be detected and reported to us BEFORE installation.

Shortages and discrepancies must be reported within 10 days of the shipping date. Authorized returns are subject to a 15% restocking fee. Unauthorized returns are subject to a 20% restocking fee.

PRICES

Metric Thunder reserves the right to modify prices without notice and to bill at the prevailing price at the time of shipment.

Copyright 2003 Metric Thunder. All Rights Reserved.

For further information, please contact sales@metricthunder.com.

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